The Regional Review

Volume III - No. 2

August, 1939


While pointing out that a good park ranger cannot be made by regulations alone, Superintendent Elbert Cox, of Colonial National Historical Park, has listed for the Yorktown staff some suggestions designed to aid seasonal employees in the discharge of their responsibilities. The hints are headed: If I Were a Temporary Ranger---

I would always appear on duty in uniform.

I would keep my uniform as neat and clean as my own person.

I would make a point of compliance with regulations so that not even a visiting Serviceman could find fault with my uniform -- collar ornaments carefully spaced, badge on pocket, not on flap, trousers pressed or at least clean, clean tie, shoes shined, sleeves down, not rolled.

I would go out of my way to be courteous to visitors by answering all inquiries in a genial but straightforward manner, by silence when, obviously, remarks by me are not desired, by volunteering information to a visitor obviously in search of information but hesitant in asking.

I would study on duty or on my own time to learn the essential facts associated with sites, events and persons commemorated in the park.

I would keep the greater part of this information "on reserve", gauging the length of my remarks by the response of my listener.

I would acquaint myself with the physical features of the park-- roads, building, streams, boundaries -- so that I could point them out on a map.

I would learn about the Department of the Interior, the National Park Service, the other national parks, and the establishment of the park here.

I would consider myself, when assigned to duty at a particular station, host to all visitors and a representative of the Service.

I would not greet a visitor or answer inquiries while seated in a chair or reclining against a post; I would not greet a visitor, answer inquiries, or direct traffic while smoking, chewing gum, or with a toothpick in my mouth.

I would not converse with a visitor from behind colored glasses except when the glare of the sun made them necessary.

I would maintain so great an interest in my job that I would not be driven to reading while on duty from true story pulp magazines. I would learn all the regulations in effect at the park and the extent of my responsibility in enforcing them.

I would determine what is required for a satisfactory rating at the end of my summer's employment and do my best to make that rating "excellent".

I would have the personal satisfaction of knowing that I had done a good job, that I would be recommended for reappointment next summer, and, if I ever had the good fortune to be considered for a permanent position in the Service, that my record as a temporary ranger would be the first material factor to recommend me for such a position.

I would conduct myself on the job and off duty as if I expected to do business and reside permanently in the community.

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Date: 04-Jul-2002